Returns & Refunds
• Due to insurance restrictions and the handmade nature of our candles and wax melts, we do not accept returns.
Can I cancel my order? Because every candle is handmade to order, once your purchase has been submitted and we begin processing, it cannot be canceled. We encourage customers to review their order carefully before checkout to ensure everything is correct.
⸻ Do you offer refunds? We do not offer refunds, as each candle and wax melt is custom-made with great care and attention. However, if there is ever an issue with your order, please don’t hesitate to contact us. Our goal is for every customer to feel delighted with their whipped 'n' wick'd experience, and we’ll always do our best to make it right.
⸻ Do candles melt during shipping in the summer? Candles can be sensitive to heat. During the summer months, please do not let your package sit outside in the sun for long periods of time, as it may cause melting.
⸻ Can I order online? Yes! Shop anytime at whipped 'n'wick'd.com. We also share weekly drops, restocks, and behind-the-scenes creations on our social media.
